Delivery & Postage
We post orders out every working day - Monday to Friday
If you place your order by 12noon, it will most likely be posted out the same day.
Postage within the United Kingdom (UK):
We use Royal Mail to dispatch and deliver our mail. Our mail is all posted using Royal Mail's 1st Class service.
If you are only ordering printed edible toppers or sheets, we have a flat rate of just £1.65 postage and your items will usually be dispatched on the next working day after your order is placed :o)
Payment must be received before we post any items.
Please note, we are unable to guarantee a delivery date for any goods posted 1st Class and will not be held responsible if your order does not arrive on your expected date. Everything we print is printed to order and made especially for you - please therefore allow time for your order to be processed and delivered as you would any bespoke item.
Next Day Delivery
The Next Day Deliivery service we use is Royal Mail Special Delivery, priced at £7.95. This delivery service requires a signature on delivery and delivery is guaranteed by Royal Mail to arrive by 1pm the next working day.
Orders must be placed by 11am in order to qualify and be posted on the same day. Please note this service guarantees next working day delivery (not weekend delivery - so if you place your order on a Friday, it will be guaranteed delivery on the following Monday - if you wish for Saturday delivery, the cost is higher due to VAT charges on weekend services from Royal Mail)
We post out Monday to Friday - any orders placed on Friday after 11am, Saturday or Sunday will be posted out on the Monday, therefore Next Working Day will be Tuesday for such orders.
Any orders placed after 11am will go into the next day's post, for guaranteed postage the day after.
Please note: we will not be held responsible if you do not receive your order on time due to not being in at the time of delivery. Please ensure you provide an address where somebody will be present to sign for the delivery.
FREE POSTAGE ITEMS
We offer free delivery on orders over £30 in value. These orders will be posted by Royal Mail 1st Class Signed For mail. You may upgrade your delivery choices at the cost stated - Next Working Day delivery is available at a flat rate of £7.50, and Guaranteed Saturday Delivery at £11.90 please email us once you have placed your order if you wish to upgrade your postage option.
Promotional Free Postage may sometimes be offered - orders on promotional free postage will be sent by 2nd Class standard mail, UK only.
We do not post outside the UK.
Proof of posting is obtained on all orders.